Hello, I'm Liz!
I’m a strategic, systems-driven Director of Operations & Project Manager helping creative agencies, tech startups, and growing companies eliminate operational bottlenecks and streamline execution.
Not sure if your operations are holding you back? I offer tailored solutions aligned with your goals and budget so you can scale without the chaos.
What I Do Best
Operational Systems Strategy
From CRM cleanups to automated workflows on ClickUp, Monday, Notion, etc. I design the back-end systems that keep your business running and scaling smoothly. I focus on reducing manual work and increasing clarity.
Project & Process Management
Whether it’s a full-scale website build or internal process overhaul, I lead projects from concept to completion using agile methods. I bring structure and momentum to every phase so nothing gets lost, delayed, and falls through the cracks.
Collaborative Team & Client Coordination
I connect the dots between big-picture strategy and day-to-day execution. I align teams, set expectations early, and keep communication flowing at every stage. With everyone aligned and informed, projects stay on track and teams work harmoniously.
Operations with a Human Touch
Project & Workflow Management
I manage complex projects from ideation to execution with precision and foresight. My approach blends strategic planning with day-to-day task orchestration ensuring deliverables are met, dependencies are managed, and nothing slips through the cracks. I specialize in creating efficient workflows that keep teams aligned and moving forward, even under tight deadlines or shifting priorities. Whether it’s launching a website, rolling out a marketing campaign, or streamlining a service delivery model, I bring structure, accountability, and momentum to every project I lead.
SOP & Systems Building
Strong systems are the backbone of any high-functioning team and building them is one of my core strengths. I develop clear, scalable SOPs that eliminate confusion, support delegation, and enable sustainable growth. My focus is not just on documentation, but on designing systems that are intuitive, easy to follow, and adaptable to change. I assess where the gaps are, what’s causing delays or misalignment, and build solutions that improve efficiency without adding unnecessary complexity. This is how I help teams grow with consistency and confidence.
Remote Team Ops & Communication
Managing remote teams requires more than just tools, it requires intentional communication, thoughtful leadership, and operational clarity. I’ve worked with globally distributed teams across the U.S., Europe, and Southeast Asia, and I know how to bridge time zones, cultures, and working styles. I implement async systems, define clear expectations, and create communication flows that keep everyone informed and empowered. My goal is to build a culture of accountability and connection, where remote doesn’t mean disconnected.
Creative Project Execution (Design/Web/Apps)
With a background in creative environments, I understand the unique rhythm of design and web projects, from the need for strong briefs and visual consistency to managing client feedback and creative revisions. I serve as the operational anchor between designers, developers, and clients, ensuring each phase of a project moves smoothly from concept to delivery. I bring structure to creative execution without stifling innovation, and I ensure that the final output is polished, strategic, and on-brand.
Hiring, Onboarding & Team Scaling
As organizations grow, building the right team is critical and I help make that process intentional and seamless. I support hiring from start to finish: writing role descriptions, coordinating interviews, and aligning team leads on what “great” looks like. I design onboarding experiences that not only equip new hires with tools and knowledge but also connect them to the company’s culture and goals. As a result, new team members ramp up faster, stay engaged longer, and contribute meaningfully from day one.
Cross-functional Collaboration
At the heart of every successful operation is alignment, and I specialize in making that happen across departments. I bridge the gap between business goals and execution by translating strategy into clear plans, connecting dots between teams, and facilitating transparent, collaborative communication. I work across product, design, marketing, sales, and leadership, ensuring everyone’s rowing in the same direction. When silos break down and teams are truly connected, that’s when momentum and innovation happen. And I make sure it does.